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Pensioners

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Pensions

Pension recipients of the CSSB receive their pension payments on the second last business day of the month either through direct deposit or mail. The CSSB encourages recipients to use direct deposit as we cannot control the delivery of payments mailed on the second last business day of the month.

Payment dates are:

2021​

  • November 29, 2021 (Monday)
  • December 30, 2021 (Thursday)

2022

  • January 28, 2022 (Friday)
  • February 25, 2022 (Friday)
  • March 30, 2022 (Wednesday)
  • April 28, 2022 (Thursday)
  • May 30, 2022 (Monday)
  • June 29, 2022 (Wednesday)
  • July 28, 2022 (Thursday)
  • August 30, 2022 (Tuesday)
  • September 29, 2022 (Thursday)
  • October 28, 2022 (Friday)
  • November 29, 2022 (Tuesday)
  • December 29, 2022 (Thursday)

Important note: If mail is returned from the last known address of the pension recipient, the CSSB will make reasonable attempts to contact the recipient and update the information. Upon the discretion of the CSSB, further pension payments may cease until contact is made with the pension recipient.

General Information about Cost-of-Living Adjustments (or COLA’s)

  • There is no guarantee that a new COLA will be granted in any given year.
  • 10.2% of employee contributions are allocated to a separate COLA Account that was established in 1977 for the purpose of funding approximately one half of each COLA granted. The employer pays the remainder of each increase. The new COLA granted each year is limited to the extent that the COLA Account is, in the opinion of our actuary, able to afford it.
  • The first COLA adjustment is made in the thirteenth month after retirement, and each July thereafter.
  • Pensioners who have been retired for more than 13 months but less than 18 months at July 1 (i.e, retired between January 1 and June 30 in the prior calendar year) will receive a partial increase.
  • A pensioner’s COLA increase is calculated on the pension amount before conversion to an optional form of payment (or in other words, on the lifetime pension) and on previously granted COLA’s. Therefore, a pensioner cannot always apply the COLA increase to the pension in pay to come up with the increased pension.
  • The new COLA each year is based on the increase in the CPI for Canada over the prior calendar year. COLA’s cannot exceed 2/3 of the CPI increase unless, in the opinion of the actuary, the COLA Account is able to pre-fund all required COLA payments for the next 20 years. It is not anticipated that this pre-funding level will be achieved.
  • When a pensioner dies and a pension continues to a spouse, common-law partner or other beneficiary, COLAs reduce to 2/3 regardless of the pension option selected for the basic pension.
  • See a history of   CSSB COLA percentages since 1977.
  • See the actuary’s valuation reports for the COLA Account.

Cost-of-Living Adjustments May Be Reduced in Future If Inflation Rises

The actuary has continued to express concern that, unless changes are made to the COLA program, the COLA Account will not be able to meet the target of granting additional COLA’s each year at the rate of 2/3 of the increase in the Consumer Price Index. The Board shares this concern.

When the COLA Account was established in 1977, there were 24,007 contributing employees, compared to 2,890 pensioners. At the end of 2018, the number of contributing employees has grown about 20%, to 28,714. The number of pensioners has grown to 22,492, an increase of almost 800%.

The following graph illustrates the increase in the cost of providing new COLA’s each year compared to the contributions being allocated to the COLA Account:

chart image

The Superannuation and Insurance Liaison Committee (Liaison Committee), which represents plan members in negotiating plan benefits, is also concerned with the sustainability of the COLA Account.

Concerned members should contact the Liaison Committee.

Are Previously Granted COLA’s at Risk?

When considering COLA increases, it’s important to distinguish between increases that have been granted to date and new COLA’s that could be granted in future years.

Additional funding is not required in order to continue to pay the COLA’s that have been granted to date. The pension plan’s portion of the COLA’s granted to date is already funded. The employer’s portion is promised, and employers don’t have the option to cease this funding.

When you retired, a number of pension options were available to you, depending on your relationship status at the time. At retirement you would have received a letter from the CSSB outlining the selection you made. The pension option applies to the basic pension and any bridging amounts, but not to any integration or cost-of-living adjustments.

Your selection can be found in your CSSB Online Services account in the My Pension Account area.

Lifetime

This pension is payable to you for life with no payments continuing to a beneficiary.

2/3 to Survivor

This is a reduced pension based on your age and the age of your spouse or partner, and is payable to you for life. Starting the month after your death, this spouse or partner would be paid two-thirds of your pension. He or she would receive that pension for life. If your spouse or partner predeceases you, no pension will be payable following your death.

1/2 to Survivor

This is a reduced pension based on your age and the age of your spouse or partner, and is payable to you for life. Starting the month after your death, this spouse or partner would be paid one-half of your pension. He or she would receive that pension for life. If your spouse or partner predeceases you, no pension will be payable following your death.

Full to Survivor

This is a reduced pension based on your age and the age of your spouse or partner, and is payable to you for life. Starting the month after your death, this spouse or partner would be paid a pension equal to your pension. He or she would receive that pension for life. If your spouse or partner predeceases you, no pension will be payable following your death.

Minimum 10 Year

This is a reduced pension based on your age, and is payable to you for life. If your death should occur within 10 years of your retirement date, starting the month after your death, payment would be made to the named beneficiary or beneficiaries for the balance of the 10 years.

Minimum 15 Year

This is a reduced pension based on your age, and is payable to you for life. If your death should occur within 15 years of your retirement date, starting the month after your death, payment would be made to the named beneficiary or beneficiaries for the balance of the 15 years.

Other Options

Other forms of pension are also available. A member may apply for any form of pension that is acceptable under the Income Tax Act (Canada) and is approved by the Board.

Other Information

For the Lifetime and any survivor pension (eg. 2/3 to Survivor, 1/2 to Survivor, and Full Survivor), when the pensioner and the spouse or partner have both passed away, the estate would receive any amount of the deceased pensioner’s contributions and interest which exceeds the total pension payments made.

For minimum guarantee pensions (eg. 10 Year or 15 Year), if the pensioner dies before the end of the minimum guarantee period, the pension would be payable to the designated beneficiary or beneficiaries. If a designated beneficiary has pre-deceased the

member, the share of the deceased beneficiary will be paid in equal portions to the surviving beneficiary(ies). If no beneficiary has been designated or there is no surviving beneficiary, the remaining pension would be payable to the member’s surviving spouse or

common-law partner, or if none, to the member’s estate. If a beneficiary who is receiving the pension dies before the end of the guarantee period, the remaining pension would be payable to that beneficiary’s estate.

All survivor and minimum guarantee pensions include 2/3rds of the pensioner’s accumulated cost-of-living adjustments and 2/3rds of any future cost-of-living adjustments.

Suggested reading: What to expect after you apply for your pension

Important note: If mail is returned from the last known address of the pension recipient, the CSSB will make reasonable attempts to contact the recipient and update the information. Upon the discretion of the CSSB, further pension payments may cease until contact is made with the pension recipient.

Your CSSB pension is paid monthly on the second last business day of the month.

Your pension will be paid on an estimated basis until we have received all required documentation and verified the information provided by your employer.

In most cases, until your pension has been finalized, the amount paid on estimate may be lower than previously provided pension estimates as all service and earnings may not have been updated in your account.

Once we have finalized your pension and made the retroactive adjustments for estimated amounts, we will send you information confirming your pension arrangements and provide the actual pension amount and deductions.

All CSSB pension recipients receive pension statements in one of two ways:

  1. If registered for the CSSB Online Services, you will receive a monthly email when the statement is available in your Online Services account. To view the statement, sign in and select Inbox (top left corner of screen under Document Centre) and the statement will show up under Unread. Upon selecting the statement, your computer may ask whether you want to Open or Save the document. Opening it will allow you to view it without taking up space on your computer’s memory. Once a document is opened, its status will change to Read and will remain in your Inbox until you decide to delete it.
  2. For those not registered for the CSSB Online Services, a pension statement will only be mailed when there is a change in the net amount of your pension payment, usually in January and July.

If you have a question or concern regarding your monthly pension payment, please click on a name below to email one of our Pension Department staff or call at the number listed.

Kira Hayman – 204-946-3277

Karen Schendel – 204-946-3276

Don Osadick – 204-946-3215

Important note: If mail is returned from the last known address of the pension recipient, the CSSB will make reasonable attempts to contact the recipient and update the information. Upon the discretion of the CSSB, further pension payments may cease until contact is made with the pension recipient.

 Click on statement to expand.

pension statement example

Frequently Asked Questions – Pension Information

Important note: If mail is returned from the last known address of the pension recipient, the CSSB will make reasonable attempts to contact the recipient and update the information. Upon the discretion of the CSSB, further pension payments may cease until contact is made with the pension recipient.

A retroactive salary adjustment may increase your pension if it increases your Best Five Year Average Pensionable Salary.

Salary for pension purposes is defined in The Civil Service Superannuation Act and includes your regular remuneration (with any eligible vacation cash-out) and excludes anything else that does not form part of your regular remuneration. Regular remuneration is typically determined by the employer and may be defined in a collective agreement or employment contract. If a retroactive increase is considered by the employer as pensionable salary, the employer will report that salary to the CSSB.

We would do a recalculation to include retroactive salary paid to a former employee who has resigned, been dismissed, or died, if the former employee or his or her spouse, common-law partner or eligible survivor is entitled to a pension.

Yes you can. When signing in, try signing in using your work email address as your username because, unless you changed or removed it from our system, it is still your active username with the CSSB. If you are having trouble signing in using your work email address, please contact us at askus@cssb.mb.ca and we can assist you.

You can register additional email addresses on your account and delete your work email address, under Edit My Profile, then Email Addresses. You may log into your Online Services account using any of the confirmed email addresses as your username.

It’s important to check which is designated as your Primary email address. This is the address that CSSB will use to send you email notifications, such as letting you know that you have a document ready for pickup in your Document Centre Inbox. If your work email address is still indicated as Primary, you won’t receive relevant emails from CSSB.

  • Our office has not yet received your completed Notice of Retirement form, or
  • Our office has not received your banking information, and/or
  • Your forms were not received in enough time before we were processing the pensioner payroll.

There may be several reasons:

  • The Bridging Benefit may no longer be payable. If you retired between the ages of 55 and 60 and did not meet the ‘Rule of 80’, the early retirement reduction applied to your pension. For pension benefits earned on or after January 1, 1992, your pension may have been enhanced by a Temporary Allowance or “Bridging Benefit” until age 65. At age 65, the Temporary Allowance stops.
  • Integration adjustments may have changed. At the time of retirement, if you elected to integrate, you would have received an increased pension from the Board on early retirement. Your pension would then be reduced at age 60 for CPP integration and age 65 for OAS integration.
  • Your pension is no longer being paid on an estimated basis. When our office received all of the documentation necessary to determine the final pension amount, you would have received a lump-sum payment for the difference between the pension paid on an estimated basis to the final pension amount. The following month after this adjustment is made, your pension payment will no longer include this adjustment.
  • Income Tax deductions may have changed. Pension payments are taxable income and income tax is deducted from your monthly pension based on the TD1 forms you provided with your retirement forms and the tax tables currently in effect. Changes to the amount of your monthly pension or to the tax tables could increase or decrease the amount of tax deducted.

Premiums for retirement insurance will not be deducted while your pension is being paid on an estimate basis, but this delay in deductions does not affect your eligibility for insurance coverage.

Monthly premiums will be deducted from your pension once your pension has been finalized and your employer has confirmed your eligibility for insurance coverage. It takes approximately three to six months after retirement for the pension to be finalized. At that time there will be a one-time retroactive deduction for the period from the day your employee coverage ended, up to and including the current month, plus a deduction for pre-payment of the following month.

Group life insurance premiums are pre-paid for the month. Depending on when your employer stopped your premiums as an active member, our office may need to take additional premiums to ensure continuous coverage.

An insured active or retired member who has been diagnosed with a terminal illness may apply for prepayment of a portion of the life insurance benefit. Approval is based on criteria set out by The Insurance Company. If you would like further information, please contact our office.

Provide a cheque with “VOID” written on the front with the new banking information OR submit a deposit information form from your financial institution. This document must be signed and dated yourself or your Power of Attorney.

Please indicate the following information on the documents:

  • Your name,
  • PIN (Personal Identification Number) or Social Insurance Number, and
  • Effective date of the change.

This information can be sent to our office by mail, fax or through the Document Centre if you are registered for Online Services.

While it may be convenient to be able to change banking information online, the Board is concerned about the security of this option. To protect pensioners, the Board requires changes in banking information to be signed by the member or the member’s legally authorized representative. Retiring members can provide deposit information online at retirement, however that information is summarized on a form that the member signs before submitting it to the Board. Subsequent changes must be made in writing and signed by the member or the member’s legally authorized representative.

Retiring members rarely have others acting on their behalf at retirement, and are very likely to notice if their pension payment is not deposited to their financial institution. Many members in their later years have others acting on their behalf, and risks of honest accident or oversight, as well as potential elder abuse or fraud, may be greater.

Yes, you need to notify our office if you have a change in mailing address. If mail is returned and our office is unable to contact you, this will cause an interruption in your pension payments.

If you are registered for Online Services, you can update your address by going to “Edit My Profile” and click on “Address”.

You can either contact our office by phone or in writing with the change of address. Please indicate the following information:

  • Your name,
  • PIN (Personal Identification Number) or Social Insurance Number,
  • New mailing address, and
  • Effective date of the change.

Yes. Notify our office in writing and indicate the following information:

  • Your name,
  • PIN or Social Insurance Number,
  • Temporary mailing address, and
  • Effective from and to date of the change.

Notify our office in writing if you are moving out of country. Please indicate the following information:

  • Your name,
  • PIN or Social Insurance Number,
  • New mailing address,
  • Effective date of the change, and
  • Declare in writing if you are to be taxed as a non-resident and the effective date. Without a written declaration and date, our office will withhold the minimum tax required by Canada Revenue Agency.

Notify our office in writing if you are moving back to Canada. Please indicate the following information:

  • Your name,
  • PIN or Social Insurance Number,
  • New mailing address,
  • Effective date of the change, and
  • Declare in writing if you are to be taxed as a resident of Canada and the effective date.

Your pension may be on estimate for the following reasons:

  • Our office has not yet received proof of age for you and/or for your spouse or common-law partner, if applicable,
  • Our office has not yet received or verified the final service and earnings information from your employer,
  • Our office has not yet received or verified the final group insurance information from your employer, or
  • Your employer did not deduct the correct amount of contributions and our office is waiting for the payment of these contributions in arrears.

Please note that, depending on the time of year that you retire and the number retirements being processed, your account may remain on estimate for four to five months.

You can request that our office deduct an additional amount of tax from your pension payment. You can make this request in writing or by completing and sending our office a new TD1.

When making the request in writing, please provide the following information:

  • Your name,
  • PIN or Social Insurance Number, and
  • Amount of additional tax to deducted.

Our office cannot adjust tax below the minimum tax withholding required by Canada Revenue Agency.