Civil Service Superannuation Board of Manitoba

Member-focussed Future-focussed

Latest Updates

Online Services is changing March 4, 2024

February 26, 2024

The CSSB is phasing in changes to improve the security and member experience for our Online Services portal. Online Services will be unavailable from 1:00 pm March 1, 2024 until 1:00 pm March 4, 2024 so we can implement these changes. Along with a new look to our log in page, these changes will affect how you log in to access your personal pension information. Click on this article title for more information.

Your 2023 CSSB T4A or NR4 is available online

January 24, 2024

Your 2023 CSSB T4A or NR4 is now available using our Online Services https://cssb.mypension.ca.

Online Services is changing. Here's what you need to do to get ready.

January 10, 2024

The CSSB is phasing in changes to improve the security and member experience for our Online Services portal. Along with a new look to our log in page, the changes to Online Services will affect how existing members log in and new members register. Later this January, only your primary email can be used to log in to Online Services. No secondary emails or historical usernames can be used. Later in 2024 we will require multi-factor authentication (MFA) to access Online Services. Once MFA is activated, you’ll need to enter a one-time verification code the CSSB will send by either text, phone call, or email each time you log in.

CPP enhancements and your Civil Service Superannuation Fund (CSSF) pension

January 4, 2024

The changes to the Canada Pension Plan (CPP) in 2024 do not affect your contributions to your CSSF pension or the CSSF pension benefits you will receive. Click on this article title for more information.

Civil Service Superannuation Board Appointments

January 2, 2024

We are pleased to announce that the Superannuation and Insurance Liaison Committee (SILC) has appointed two employee representatives to the Civil Service Superannuation Board. Effective January 1, 2024, Jody Gillis was appointed for a three-year term and Doug Troke was appointed for a four-year term. Click this article title for more information.

Multi-factor authentication (MFA) is coming to Online Services. Here's how to get ready.

December 19, 2023

The CSSB will be implementing multi-factor authentication (MFA) for the CSSB member portal - Online Services. Make sure you’re ready for MFA by updating your account with at least one phone number (landline or cell). If you’re using a work email address to login, we recommend also adding a personal email address to your account. Click this article title to learn more.

Main and second floors under construction

December 4, 2023

The main and second floors of 444 St. Mary Avenue are under construction. The main areas and front doors are open. However, the floors are being redone, so they are uneven. We apologize for any inconvenience. Construction is expected to finish approximately summer of 2024. Members can schedule phone or virtual meetings by emailing askus@cssb.mb.ca or calling 204 946 3200.

The CSSF discount rate will increase 0.25% on January 1, 2024

November 30, 2023

Beginning January 1, 2024, the CSSF discount rate will increase from 5.75% to 6%. Click on the link above for details.

Please schedule in-person appointments

October 2, 2023

To provide you with the best possible service, please schedule your in-person appointments. This gives us a chance to review your account ahead of time. It also ensures you aren’t waiting. For your convenience, CSSB offers meetings in-person, by phone, and virtually. Book your appointment by calling 204 946 3200, toll free (Canada) 1 800 432 5134, or emailing askus@cssb.mb.ca. For your safety, our appointment rooms have transparent barriers and air purifiers. We sanitize surfaces between meetings. If you're not feeling well, please stay home and contact us to reschedule. We are open from 8:00 a.m. to 4:30 p.m. for scheduled in-person appointments as well as document drop-offs and pick-ups. To save time, you can also safely send most files through your Online Services document centre. Registering for Online Services is quick and easy. Call or email to get your one-time registration key.

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The Civil Service Superannuation Board of Manitoba Member-focussed Future-focussed

Latest Updates

Online Services is changing March 4, 2024

February 26, 2024

The CSSB is phasing in changes to improve the security and member experience for our Online Services portal. Online Services will be unavailable from 1:00 pm March 1, 2024 until 1:00 pm March 4, 2024 so we can implement these changes. Along with a new look to our log in page, these changes will affect how you log in to access your personal pension information. Click on this article title for more information.

Your 2023 CSSB T4A or NR4 is available online

January 24, 2024

Your 2023 CSSB T4A or NR4 is now available using our Online Services https://cssb.mypension.ca.

Online Services is changing. Here's what you need to do to get ready.

January 10, 2024

The CSSB is phasing in changes to improve the security and member experience for our Online Services portal. Along with a new look to our log in page, the changes to Online Services will affect how existing members log in and new members register. Later this January, only your primary email can be used to log in to Online Services. No secondary emails or historical usernames can be used. Later in 2024 we will require multi-factor authentication (MFA) to access Online Services. Once MFA is activated, you’ll need to enter a one-time verification code the CSSB will send by either text, phone call, or email each time you log in.

CPP enhancements and your Civil Service Superannuation Fund (CSSF) pension

January 4, 2024

The changes to the Canada Pension Plan (CPP) in 2024 do not affect your contributions to your CSSF pension or the CSSF pension benefits you will receive. Click on this article title for more information.

Civil Service Superannuation Board Appointments

January 2, 2024

We are pleased to announce that the Superannuation and Insurance Liaison Committee (SILC) has appointed two employee representatives to the Civil Service Superannuation Board. Effective January 1, 2024, Jody Gillis was appointed for a three-year term and Doug Troke was appointed for a four-year term. Click this article title for more information.

Multi-factor authentication (MFA) is coming to Online Services. Here's how to get ready.

December 19, 2023

The CSSB will be implementing multi-factor authentication (MFA) for the CSSB member portal - Online Services. Make sure you’re ready for MFA by updating your account with at least one phone number (landline or cell). If you’re using a work email address to login, we recommend also adding a personal email address to your account. Click this article title to learn more.

Main and second floors under construction

December 4, 2023

The main and second floors of 444 St. Mary Avenue are under construction. The main areas and front doors are open. However, the floors are being redone, so they are uneven. We apologize for any inconvenience. Construction is expected to finish approximately summer of 2024. Members can schedule phone or virtual meetings by emailing askus@cssb.mb.ca or calling 204 946 3200.

The CSSF discount rate will increase 0.25% on January 1, 2024

November 30, 2023

Beginning January 1, 2024, the CSSF discount rate will increase from 5.75% to 6%. Click on the link above for details.

Please schedule in-person appointments

October 2, 2023

To provide you with the best possible service, please schedule your in-person appointments. This gives us a chance to review your account ahead of time. It also ensures you aren’t waiting. For your convenience, CSSB offers meetings in-person, by phone, and virtually. Book your appointment by calling 204 946 3200, toll free (Canada) 1 800 432 5134, or emailing askus@cssb.mb.ca. For your safety, our appointment rooms have transparent barriers and air purifiers. We sanitize surfaces between meetings. If you're not feeling well, please stay home and contact us to reschedule. We are open from 8:00 a.m. to 4:30 p.m. for scheduled in-person appointments as well as document drop-offs and pick-ups. To save time, you can also safely send most files through your Online Services document centre. Registering for Online Services is quick and easy. Call or email to get your one-time registration key.

Latest Updates

Online Services is changing March 4, 2024

February 26, 2024|

The CSSB is phasing in changes to improve the security and member experience for our Online Services portal. Online Services will be unavailable from 1:00 pm March 1, 2024 until 1:00 pm March 4, 2024 so we can implement these changes. Along with a new look to our log in page, these changes will affect how you log in to access your personal pension information. Click on this article title for more information.

The Civil Service Superannuation Board (CSSB) is responsible for administering the Civil Service Superannuation Fund, the Public Service Group Insurance Fund, and any other plans under its direction in accordance with the various acts and insurance policies, and for providing efficient services and equal treatment to all its members.