Direct deposit changes
Direct deposit changes
Pension payment schedule
Pension payments are made on the second last business day of each month.
Change deadline
To update your direct deposit account, please make your request at least a few weeks in advance of deposit date.
How to change direct deposit information
You can update your direct deposit information one of two ways:
- VOID cheque (PIN and signature required)
- Direct Deposit Change Form (PIN and signature required)
Here is a sample cheque to help you find the right information.
International direct deposit
For members living outside Canada, we work with Western Union to send payments to your international bank account. To set up or change current deposit information, complete the Foreign Direct Deposit Enrolment Form. You can’t make this change with Online Services.
Keep in mind:
- Your pension will be converted to your bank’s local currency.
- Pension amounts can change because of fluctuations in exchange rates.
- Payments are typically received within five business days after the Canadian payment date.
- You are responsible for any fees.
How to submit your direct deposit information
Do not email your information.
Paper form
Fill out the form and send it one of three ways.
Online Services
In your Document Centre, select Send CSSB a Document.
Fax
204.945.0237
Civil Service Superannuation Board
c/o Pension Department
1200-444 St. Mary Ave
Winnipeg, Manitoba R3C 3T1
Resources
Direct deposit changes
Pension payment schedule
Pension payments are made on the second last business day of each month.
Change deadline
To update your direct deposit account, please make your request at least a few weeks in advance of deposit date.
How to change direct deposit information
You can update your direct deposit information one of two ways:
- VOID cheque (PIN and signature required)
- Direct Deposit Change Form (PIN and signature required)
Here is a sample cheque to help you find the right information.
International direct deposit
For members living outside Canada, we work with Western Union to send payments to your international bank account. To set up or change current deposit information, complete the Foreign Direct Deposit Enrolment Form. You can’t make this change with Online Services.
Keep in mind:
- Your pension will be converted to your bank’s local currency.
- Pension amounts can change because of fluctuations in exchange rates.
- Payments are typically received within five business days after the Canadian payment date.
- You are responsible for any fees.
How to submit your direct deposit information
Do not email your information.
Paper form
Fill out the form and send it one of three ways.
Online Services
In your Document Centre, select Send CSSB a Document.
Fax
204.945.0237
Civil Service Superannuation Board
c/o Pension Department
1200-444 St. Mary Ave
Winnipeg, Manitoba R3C 3T1