Holiday office hours
View CSSB’s holiday office hours by clicking the link above.
Canada Post Strike Update
During the Canada Post strike, pension payments made through direct deposit will continue as usual. Learn how the strike affects other payments, documents, and payment options, with solutions to avoid disruptions. To read the full article, please click on the title above.
Multi-factor authentication (MFA) required to access your employee pension statement
When you get an email saying your employee pension statement is ready, go to CSSB Online Services at https://member.mypension.ca/login. After entering your email address and password, you'll need to enter a one-time code. CSSB will send this by text, phone call, or email. You'll need to do this whenever you log in to CSSB Online Services. Click on this article title for more information.
Multi-factor authentication (MFA) will be required to access Online Services. Here’s how to get ready.
The CSSB is phasing in multi-factor authentication (MFA) for the CSSB member portal – Online Services. Multi-factor authentication protects your personal data in your Online Services account by ensuring only you can access it. Click on this article title to find out how you can get ready.