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Member services

Updating Your Online Services Profile

Keeping your contact information up to date with the CSSB is important as not only does it ensure you receive pension plan statements and newsletters, it also ensures you receive any notifications of potential plan changes or payment information.

Information that can be updated through your CSSB Online Services profile includes:

  • spousal information,
  • home address,
  • phone number(s),
  • password,
  • email address (especially when you retire and no longer have access to your previous work email), and
  • document preferences (for retired members).