Suggested reading: What to expect after you apply for your pension

Important note: If mail is returned from the last known address of the pension recipient, the CSSB will make reasonable attempts to contact the recipient and update the information. Upon the discretion of the CSSB, further pension payments may cease until contact is made with the pension recipient.

Your CSSB pension is paid monthly on the second last banking day (Monday to Friday) of the month.

Your pension will be paid on an estimated basis until we have received all required documentation and verified the information provided by your employer.

In most cases, until your pension has been finalized, the amount paid on estimate may be lower than previously provided pension estimates as all service and earnings may not have been updated in your account.

Once we have finalized your pension and made the retroactive adjustments for estimated amounts, we will send you information confirming your pension arrangements and provide the actual pension amount and deductions.