Holiday office hours
View CSSB’s holiday office hours by clicking the link above.
Canada Post Strike Update
During the Canada Post strike, pension payments made through direct deposit will continue as usual. Learn how the strike affects other payments, documents, and payment options, with solutions to avoid disruptions. To read the full article, please click on the title above.
July 2024 pension payments include cost-of-living increase
The Board approved a 1.2% cost-of-living adjustment (COLA) based on the 2023 change in the Canadian Consumer Price Index of 3.4%. The adjustment will be included in July 2024 pension payments to eligible recipients.
Multi-factor authentication (MFA) required to access your employee pension statement
When you get an email saying your employee pension statement is ready, go to CSSB Online Services at https://member.mypension.ca/login. After entering your email address and password, you'll need to enter a one-time code. CSSB will send this by text, phone call, or email. You'll need to do this whenever you log in to CSSB Online Services. Click on this article title for more information.
The CSSF discount rate will increase 0.25% on January 1, 2024
Beginning January 1, 2024, the CSSF discount rate will increase from 5.75% to 6%. Click on the link above for details.