To provide you with the best possible service, please schedule your in-person appointments. This gives us a chance to review your account ahead of time. It also ensures you aren’t waiting. For your convenience, CSSB offers meetings in-person, by phone, and virtually. Book your appointment by calling 204 946 3200, toll free (Canada) 1 800 432 5134, or emailing askus@cssb.mb.ca. For your safety, our appointment rooms have transparent barriers and air purifiers. We sanitize surfaces between meetings. If you're not feeling well, please stay home and contact us to reschedule. We are open from 8:00 a.m. to 4:30 p.m. for scheduled in-person appointments as well as document drop-offs and pick-ups. To save time, you can also safely send most files through your Online Services document centre. Registering for Online Services is quick and easy. Call or email to get your one-time registration key.

Your employer and union take part in collective bargaining every few years. Depending on how negotiations progress, there may be a work stoppage. Your union may initiate a strike or your employer may initiate a lockout. If this happens, aspects of your pension will be affected.