To provide you with the best possible service, please schedule your in-person appointments. This gives us a chance to review your account ahead of time. It also ensures you aren’t waiting. For your convenience, CSSB offers meetings in-person, by phone, and virtually. Book your appointment by calling 204 946 3200, toll free (Canada) 1 800 432 5134, or emailing firstname.lastname@example.org. For your safety, our appointment rooms have transparent barriers and air purifiers. We sanitize surfaces between meetings. If you're not feeling well, please stay home and contact us to reschedule. We are open from 8:00 a.m. to 4:30 p.m. for scheduled in-person appointments as well as document drop-offs and pick-ups. To save time, you can also safely send most files through your Online Services document centre. Registering for Online Services is quick and easy. Call or email to get your one-time registration key.
Your employer and union take part in collective bargaining every few years. Depending on how negotiations progress, there may be a work stoppage. Your union may initiate a strike or your employer may initiate a lockout. If this happens, aspects of your pension will be affected.
The Board approved a 1.57% cost-of-living adjustment (COLA) based on the 2022 change in the Canadian Consumer Price Index (CPI) of 6.32%. The COLA will be included in the July 2023 pension payments to eligible pension recipients.
CSSB member survey launches soon. We want to hear from you! Next week, you may receive a phone call or survey link from Probe Research. They’re conducting a member survey on our behalf. To ensure your security, only click on the survey link from email@example.com. A CSSB survey will never ask for personal information, such as your social insurance number, birthdate, banking information, or login details. If you have questions, please contact us at firstname.lastname@example.org or 204 946 3200. If you do not receive your email link by June 1, please contact email@example.com. We look forward to your feedback!